Frequently Asked Questions
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I offer individual counselling for women across a range of concerns. I specialise in Christian counselling for those who want their faith to be understood, respected and incorporated into their counselling journey.
We can work together online via Zoom which is a great option for those who need weekend or evening appointments.
For those who prefer the traditional face to face session, appointments are available at Lifewell West (Albert Park, SA) or Lifewell Central (Broadview) Wednesday - Friday subject to availability.
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Getting started is simple. For an in-person session, reach out through the enquiry form on the booking page. Alternatively you can email me directly at hello@twosparrowscounselling.com.au or call 0421 680 774.
If you want to book an online session, simply use my booking system to find the appointment time that suits you and book and pay in a few easy steps.
Once you have completed the booking process, you will receive a confirmation email containing your Zoom meeting link. New clients will also receive a link to some online forms that need to be completed prior to your session.
In-person bookings will also receive a confirmation email with new clients also receiving a link to online intake forms to complete prior to their first session.
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Changes to your booking can be made without charge up to 24 hrs before your scheduled appointment.
After 24 hrs fees apply unless there are exceptional circumstances.
Please read my cancellation policy for further details.
Online appointments can be cancelled or rescheduled within your booking portal.
In-person appointments must be cancelled or rescheduled with me directly either by email or phone.
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Please contact me to discuss your circumstances. Some subsidies may be available, especially through Lifewell West.
Please don’t let this be the reason you don’t get the support you need - I’m happy to discuss this with you.
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Counselling is not currently covered by Medicare so no rebates can be offered and you do not require a Mental Health Plan or other referral. I do not currently offer rebates for private health funds.
It is important to me to provide affordable and accessible support for those who need it. I trust you will find my rates competitve and my wait times low, allowing you to access the support you need when you need it.

